Regardless of what you do, you will always be an important part of developing our company and realize our business concept of world-class customer service.
That’s why we have set up a structure so that you’ll never feel as a small fish in a big pond. At Kjell you will work in small teams (usually fewer than 10 people) so that you’ll always fill a unique role and be able to affect our shared future. And the close group of people you work with will eventually feel as a second family, because we believe that the key to success is feeling good about yourself and your co-workers.
At Kjell you will get the opportunity to grow both yourself and your career. Our strategy has always been to recruitleaders from within the organization, and it will continue to be our strategy in the future.
Selection of roles
There’s a wide range of roles at Kjell that could fit your choice of career. Below wehave listed a few of them. Will one of them be your first step at Kjell?
Service Point Manager
The role of Service Point Manager is the perfect combination between leadership and sales. In this role you’ll be responsible for making each day the best it possibly can be, for both customers and employees. The role is both strategic and operational, and it is required of you to thrive at a high pace and be good at planning and prioritizing. This role will fit you well if you are driven by sales results and know the importance of building a strong team that feels involved, included and motivated. Each day will begin with an analysis of how the previous day went, and then include the team with your findings.
The Sales Associate is our most important role at Kjell & Company. Together with your colleagues you will be the face of our brand. You will have the chance to make a difference in customers’ life on a daily basis. It’s a big responsibility, but gives gives great reward. We want the customer experience at Kjell to be something truly extra, and that is why we set high standards for service and knowledge. Through our education platform Kjell Academy, you will get access to fun and rewarding training that will give you everything you need to thrive in this role. As a Sales Associate you will work primarily with sales, which includes everything from interaction with customers to making sure that your service point is tidy and attractive. In this role it is also important to be solution and goal oriented as well as interested in technology as a whole.
In our trainee program, you as a Sales Associates get the opportunity to broaden your knowledge within retail and leadership. For 9 months, you will go through a variety of different trainings with other ambitious co-workers to prepare you for taking over your very own service point one day. Your development is of the utmost importance to us, and regardless of whether you actually do take over a service point or not we want you to bring something extra from your time at Kjell. The program ends with an examination, and it’s not unusual for participants to already be store managers by the time they graduate.
Kjell Group is a leader in consumer electronics accessories. We combine the market’s most complete product range with advice and installation – online, via 145 service points and together with partners.
Through Kjell & Company’s customer club in Sweden and Norway with 3.1 million members and our Danish business AV-Cables, we have built a unique understanding of people's technology needs. With that knowledge, our more than 1 300 employees can contribute every day to improving people’s lives through technology.
Already working at Kjell & Company?
Let’s recruit together and find your next colleague.